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Open the order from your customer account and choose the return option for an eligible item.
Start with your order.
Eligible return requests are submitted through your secure NORD customer account.
Request review
Tell us the reason and submit the request. Approval is required before sending anything back.
Follow instructions
We will provide the approved return instructions and update the request in your account.
Non-returnable products
Electrical components and special-order parts are final sale, except where required by law or where the product is confirmed defective or incorrectly supplied. Products must not be installed, altered or damaged.
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